CIUDAD DE JOYAS S.L.U. is deeply committed to compliance with Spanish and European regulations on the protection of personal data, and guarantees full compliance with the established obligations, as well as the implementation of the security measures provided for in the General Data Protection Regulation ( RGPD) (EU) 2016/679 and Organic Law 3/2018, of December 5, on data protection and digital rights (LOPD and GDD, hereinafter LOPD).
By these regulations, we inform you that the use of our website may require certain personal data to be provided through contact forms, or by sending emails and that these will be processed by CIUDAD DE JOYAS S.L.U. Responsible for the treatment, whose data are:
- Company name: CIUDAD DE JOYAS S.L.U.
- CIF / NIF / NIE: B67809996
- Registered Office: Avenida Nuestro Padre Jesús Cautivo 158, local 18 Las Cabezas de San Juan, Seville
- Activity: Jewelry Distribution
- Telephone: 605391057
- DISTRIBUCION@CIUDADDEJOYAS.ES
Obtaining and Processing of Personal Data:
Personal data is any information related to a person: name, email, address, telephone number, NIF/NIE... When a user visits a website, certain information is automatically stored for technical reasons, such as the IP address assigned by their access provider. to Internet.
“CIUDAD DE JOYAS S.L.U.” As the Data Controller, you must inform the users of your website about the collection of personal data that may be carried out, either by sending an email or by filling out the forms included on the website.
Only the necessary data will be obtained to be able to perform the contracted service or to be able to respond appropriately to the request for information made by the user. The data collected is identifying, and in no case will the data be used differently for another purpose for which it was collected.
Contact form/email:
Purpose:
Respond to your request for information made through our contact form.
Legitimation:
The legal basis that legitimizes this processing is the user's consent, which may be revoked at any time.
Data transfer:
Personal data will be processed through servers managed by CIUDAD DE JOYAS S.L.U.
Minors:
Only persons over 14 years of age may use this website. As required by the LOPD and GDD, in the case of minors under 14 years of age, the consent of their parents or guardians will be a mandatory condition for us to process their data.
Security measures:
Users of the CIUDAD DE JOYAS S.L.U. website are informed. that the technical and organizational security measures within our reach have been adopted to prevent the loss, misuse, alteration, unauthorized access, and theft of data; thus guaranteeing the confidentiality, integrity, and quality of the information contained therein, by the provisions of current regulations on data protection. The personal data collected in the forms are processed only by the staff of CIUDAD DE JOYAS S.L.U.
The veracity of the data:
The user declares that all the data provided by him is true and correct and undertakes to keep it updated. The User will be responsible for the veracity of their data and will be solely responsible for any conflicts or litigation that may arise due to their falsity. It is important that, so that we can keep personal data updated, the user informs CIUDAD DE JOYAS S.L.U. whenever there has been any modification to them.
Data transfer:
“CIUDAD DE JOYAS S.L.U.” will not transfer or communicate your data to any third party, except in legally provided cases or when the provision of a service implies the need for a contractual relationship with a Data Processor. Thus, the user accepts that some of the personal data collected be provided to these Data Processors (payment platforms, agency, intermediaries, etc.), when necessary for the effective performance of a contracted service or purchased product. The User also accepts that, in the case of the provision of services, these may be, totally or partially, subcontracted to other people or companies, who will be considered Data Processors, with whom the corresponding confidentiality contract has been agreed, or adhered to their privacy policies, established on their respective web pages. The user may refuse to transfer their data to the Data Processors, using a written request, by any of the aforementioned means.
Exercise of User Rights:
The LOPD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their data. To do this, the user must contact, providing documentation that proves their identity, by email to PENDIENTE. Said communication must reflect the following information: name and surname of the user, the application request, address, and supporting data.
The User may request the exercise of the following rights:
- Right to request access to personal data.
- Right to request their rectification (if they are incorrect) or deletion.
- Right to request the limitation of your treatment.
- Right to object to treatment: “CIUDAD DE JOYAS S.L.U.” will stop processing your data, unless, for legitimate reasons or the exercise or defense of possible claims, it must continue to be processed.
- Right to data portability: in case you want your data to be processed by another company, “CIUDAD DE JOYAS S.L.U.” It will facilitate the portability of your data in exportable format.
If consent has been granted for a specific purpose, the User has the right to withdraw consent at any time, without affecting the legality of the treatment based on consent before its withdrawal.
If a User considers that there is a problem with the way “CIUDAD DE JOYAS S.L.U.” is handling your data, you can direct your complaints to the Security Manager or the corresponding data protection authority, the Spanish Data Protection Agency being the one indicated in the case of Spain.
Data retention:
The personal data of users who use the contact form or who send us an email requesting information will be processed for the time strictly necessary to respond to the request for information, or until the consent granted is revoked.
The personal data of the Clients will be processed until the contractual relationship ends. The period of conservation of personal data will be the minimum necessary and may be maintained until:
- 4 years: Law on Infringements and Sanctions in the Social Order (obligations regarding membership, registrations, cancellations, contributions, payment of salaries...); Arts. 66 et seq. General Tax Law (accounting books…)
- 5 years: Art. 1964 Civil Code (personal actions without special term)
- 6 years: Art. 30 Commercial Code (accounting books, invoices...)
- 10 years: Art. 25 Law on the Prevention of Money Laundering and Financing of Terrorism.
- No deadline: disaggregated and anonymized data.
Confidentiality:
The information provided by the client will, in any case, be considered confidential, and cannot be used for purposes other than those described here. “CIUDAD DE JOYAS S.L.U.” undertakes not to disclose or reveal information about the user's claims, the reasons for the advice requested, or the duration of its relationship with it.
Validity:
This privacy and data protection policy was drafted on September 1, 2019, and may vary depending on changes in regulations and jurisprudence that occur, with the data owner being responsible for reading the updated document. to know your rights and obligations in this regard at all times.